Bright Catedo living room: playful kitten, Maine Coon on wooden cat tree, automatic litter box, fountain and kibble dispenser
4.7/5 Over 5,000 happy cats

Everything to make
your cat happy

A premium selection that meets your expectations.
Shipped from Europe within 24h.

Shipped today Ordered before 2pm
Free shipping On orders over €50
Refund guarantee 14 days to return
Support 7 days In French, responsive

What our customers say

4.7 out of 5Reviews collected and verified by Judge.me.
The Catedo community

Much more than a shop,
a community of enthusiasts.

We are Julie and Noé. For us, a product does not make it into the catalogue because it looks good in a photo, but because it has lived in our living room and Simba approved it. We rescued Simba when he was abandoned, at one month old. He had not asked for anything. Today, he decides everything. What we love for him, we want for your cat.

Our story
4.7 - Verified reviews

The essentials

What you can count on

Four things to know before ordering.

  • Tested by our own catsEvery product goes through our home,
    then through feline behaviorists.
  • A French coupleJulie and Noé, not a warehouse.
    We reply 7 days a week, in French.
  • 14 days to change your mindSatisfied or refunded. You receive it,
    you try it, then you decide.
  • 100% verified reviewsCollected by Judge.me after purchase.
    We publish the bad ones as well as the good ones.

Everything you want to know.

The real questions, the real answers.

When will I receive my order?

Your order is prepared and shipped within 1 business day after payment confirmation. Orders placed on weekends or public holidays ship on the next business day.

Once shipped, it usually reaches you within 2 to 6 business days.

Where do you deliver?

To France, the European Union and the United Kingdom.

Can I return a product?

You have 14 calendar days after receipt to exercise your right of withdrawal, without having to justify your decision or incur any penalties, in accordance with Article L221-18 of the French Consumer Code.

The item must be unused, with its tags and in its original packaging. Contact us at support@catedo.com before any return: a return made without prior agreement is not accepted.

How long until I am refunded?

The refund is issued within 14 days of receiving your return or proof of its shipment, whichever comes first.

It is made to your original payment method. Your bank may require additional time to credit the account.

Are your products tested?

Yes. Every product first comes to us, where it is used by our own cats, under real household conditions.

We also follow the advice of feline behaviorists so that we only select products suited to a cat's needs: stability, height, material quality and ease of cleaning.

A product that does not convince us at this stage never enters the catalog.

What exactly does Catedo sell?

Five categories: cat trees from 74.99 EUR, automatic litter boxes from 329.90 EUR, water fountains from 69.99 EUR, kibble dispensers from 55.90 EUR and accessories from 14.99 EUR.

How much weight do your cat trees support?

It depends on the model. XXL trees, designed for Maine Coons and large breeds, support up to 20.5 kg per platform. Compact models hold 8 to 10 kg.

The maximum load is listed in the specifications of each product page.

Are your automatic litter boxes suitable for my cat?

Our models accept cats up to 8 to 10 kg depending on the reference, and 1 to 3 cats per household.

Each litter box is equipped with infrared sensors and weight sensors, from 4 to 12 depending on the model, which interrupt the cycle as soon as a cat enters the tray. The connected model operates at under 40 dB.

Where are the packages shipped from?

From our European warehouses, located in Germany. You are therefore delivered from within the European Union, with no customs fees.

Orders are shipped within 1 business day after payment confirmation.

Are there any non-returnable items?

Yes: unsealed or used products, opened hygiene or personal care products, personalized or custom-made products, perishable products and gift cards.

Who is behind Catedo?

Catedo is run by Julie and Noe, a couple of passionate French people, not by a warehouse.

Every product is reviewed by them before entering the catalog, and customer service replies in French, 7 days a week.

Is shipping free?

Yes, from 50 € of purchase.

Below that, standard shipping is 4.99 € in mainland France and express DHL or UPS is 10.99 €. For other European Union countries and the United Kingdom, the costs are calculated at checkout depending on the destination and the carrier.

How do I track my order?

A confirmation email containing your tracking number is sent to you as soon as your order ships.

You can also track your parcel at any time from the "Track my order" page, in the site footer.

Are return costs my responsibility?

Yes, unless the item is defective, damaged, or if it is a mistake on our part. In these cases, the return costs you nothing.

What payment methods do you accept?

Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal and Shop Pay.

How do I choose the size of a cat tree?

Three criteria, all listed on each product page.

Maximum load per platform, to compare with your cat's weight: from 8 kg on compact models to 20.5 kg on XXL trees designed for large breeds.

Floor footprint: the base ranges from 48 x 44 cm on a compact model to 75 x 62 cm on an XXL.

Total height: from under 50 cm up to 199 cm, and from 216 to 285 cm for the floor-to-ceiling model, which installs without drilling.

Are your reviews verified?

Yes. They are collected by Judge.me after purchase, only from customers who have actually placed an order.

We publish negative reviews as well as positive ones, with no selection or sorting.

What is the height of your cat trees?

Our range goes from small models under 50 cm to trees of 199 cm.

The floor-to-ceiling model adjusts between 216 and 285 cm and installs without drilling into the ceiling. The total height is listed on each product page.

Is payment secure?

Yes. Transactions are protected by SSL encryption and processed by Shopify Payments. We have no access to any banking data.

Where should I return a product?

We have several warehouses in Europe, and each product ships from the one where it is stored. Returns always go back to that same warehouse: a product shipped from France returns to France, a product shipped from Germany returns to Germany.

Contact us first at support@catedo.com. We will provide the exact address and shipping instructions once your return is approved. A return sent without prior approval is not accepted.

What should I do if my package is lost or damaged?

Inspect your order upon receipt. If an item is defective, damaged or incorrect, write to us immediately at support@catedo.com.

Every claim is handled within 24 to 48 business hours, 7 days a week.

How can I contact you?

By email at support@catedo.com. Our team is available 7 days a week and replies within 24 to 48 business hours.

See all questions